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Subscriptions & disputes

Your GAPLESS plan, your pack subscriptions and any problem with a session, in one place.

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Player side

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Coach side

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Billing portal

Stripe portal lets you change card, download invoices, or cancel coach subscription.

Shortcuts

See plans My saved cards Dashboard

Pack subscriptions

Manage the packs you sell

Disputes

A problem with a session or a pack? Report it: the GAPLESS team reviews every case by hand. If you paid, the coach's payout is held until it is settled.

Contested pack sessions

These pack sessions were contested. The GAPLESS team reviews them.

Report a problem

Which session or pack? Reason What happened?

Disputes to review (admin)

Uphold: the held payout stays frozen, refund by hand in Stripe. Reject: the payout goes back to the normal schedule.

ESC

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OUR TERMS HAVE CHANGED

Two documents were updated on 24 August 2026. Take a minute to read them, then accept.

I have read and accept the documents above.

You keep full access to your account, your data, their export and their deletion. You simply cannot book or buy until you accept.

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CHECK YOUR MAIL

Enter the code we just sent you.

The email also contains a confirmation link: clicking it works just as well.

ONE LAST THING

Enter your date of birth to finish creating your account.

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We ask once, and it cannot be changed afterwards.

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WELCOME TO GAPLESS

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YOUR GAMES

3 games maximum on Freemium.

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ONE LAST THING

How did you hear about GAPLESS?

CONFIRM

Are you sure?

REPORT

Report a user for inappropriate behavior

REASON

COMMENT (OPTIONAL)

HOW WAS YOUR SESSION?

Reviews are what other players rely on. It takes ten seconds, and "I'd rather not say" is one click away.

Rate my session

Did you like this exercise?

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GAPLESS

GAPLESS

GDPR · COOKIES

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Gapless uses strictly necessary cookies (auth, preferences) that are always active. With your consent, we also measure our audience and use advertising tags (Google Ads) to measure our ad campaigns.

Strictly necessary Auth, cart, theme preferences. Always active.

Audience measurement In-house audience measurement, anonymous, no third-party cookies or external services.

Advertising Advertising tags (Google Ads): measure which of our ads bring visits and sign-ups. No name or email is shared.

PLAYER PREMIUM

This feature is reserved for Premium members

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YOUR DATE OF BIRTH

To validate your first payment, we need your date of birth.

Day Month Year

You only enter this once. It stays private and is never shown on your profile.

YOUR PARENT OR GUARDIAN

We send a message to your parent or guardian so they can approve your account. You will be able to book as soon as they have clicked.

Their email address Confirm their email address

WAITING FOR APPROVAL

The message is on its way. As soon as your parent or guardian clicks the link, you can book your session.

Sent to

You can keep using GAPLESS in the meantime: browsing, messaging and your profile all stay open.

APPROVAL WITHDRAWN

Your parent or guardian has withdrawn their approval, so payments are paused. Everything else on GAPLESS still works.

If this was a mistake, you can send them a new request.

THIS COACH IS NOT AVAILABLE

This coach is not set up for players under 18 yet. Plenty of others are: they carry the "Verified for minors" badge.

See available coaches

How GAPLESS protects minors